The Advancing Healthcare Innovation Show

In this episode of The Advancing Healthcare Innovation Show, host Michael Stamatinos welcomes Justin Quall, founder and CEO of Oler Health, for a candid conversation about one of healthcare’s most overlooked yet mission-critical challenges: documentation overload in post-acute and long-term care.Oler Health isn’t building flashy tech for headlines. It’s building infrastructure that works. In a fragmented, high-stakes system where clinicians are buried in PDFs and forced to choose between paperwork and patient care, Justin and his team are creating tools that restore sanity, precision, and time to the clinical workflow.Drawing from his own experience as an EMT, Justin shares how firsthand exposure to the chaos of discharge paperwork sparked a deeper commitment to solve the real problem, not by removing humans from the loop, but by empowering them with tools that actually make their work easier and more impactful.Throughout the conversation, Michael and Justin explore:* Why post-acute care is quietly collapsing under the weight of unstructured data* How Oler Health helps skilled nursing teams uncover critical insights buried in 200+ page referral packets* The decision to bootstrap rather than raise early venture capital and what that afforded the company in terms of depth, discipline, and design* What it really means to partner with customers instead of selling to them* The systems-thinking mindset is required to fix deeply entrenched problems in care coordination* Why Oler isn’t chasing AI hype but instead embracing a human-in-the-loop model that respects the clinical judgment of frontline staffJustin also opens up about the emotional and practical realities of building a healthcare startup from scratch...the long nights, the 45,000+ pages of medical records he read himself, and the importance of actually walking through the workflows you're trying to fix.This is not just a story about technology. It’s a story about focus, stewardship, and building infrastructure that works in the real world.If you’re a clinician buried in paperwork, a founder looking for product-market fit, or a health system executive trying to improve outcomes while preserving margins, this conversation will resonate.Oler Health isn’t trying to be loud. It’s trying to be useful. And in a system that rewards volume over clarity, that might be the most disruptive move of all.Follow Justin Quall on LinkedIn: https://www.linkedin.com/in/justin-quall-cfa/ www.olerhealth.comNew episodes drop weekly, featuring healthcare leaders, builders, and investors who are doing the hard, necessary work of reshaping healthcare from the inside out.If you find this conversation valuable, consider subscribing, sharing it with your network, or forwarding it to someone who’s facing these exact challenges. Because real change doesn’t come from noise—it comes from action.The Advancing Healthcare Innovation Show started with the idea of wanting to highlight stories of what healthcare innovation truly looks like in action. Our mission, highlight real people who are really innovating within healthcare. Guests include healthcare entrepreneurs, providers, payers, and professionals from the investment community. We showcase little wins as well as valuable lessons learned from setbacks through these interviews. The real innovators in healthcare are often the ones in the trenches doing the work with razor-sharp focus. We find these innovators and bring their stories to light. Find out more about how we are building bridges within healthcare. Join our group, Advancing Healthcare Innovation Forum on LinkedIn. https://www.linkedin.com/groups/7056196/

In this episode of the Advancing Healthcare Innovation Show, host Michael Stamatinos sits down with Dr. William Paiva, a leader who doesn’t just talk about transforming healthcare. He builds it. Piece by piece. From the ground up.As Executive Director of the Center for Health Systems Innovation at Oklahoma State University and Managing Partner of the Oklahoma Life Science Fund, Dr. Paiva has spent the last 25 years operating at the intersection of science, strategy, and capital. He’s one of the rare few who understands how to translate data into decisions and decisions into systems that last.This conversation is both deeply personal and strategically rich. Dr. Paiva shares the inflection points that shaped his journey—from his family’s immigration to the U.S., to leaving a promising academic science career for business school, to becoming a champion for rural health at a time when few others were paying attention. He also opens up about the mentors who believed in him early and how he’s now paying it forward by identifying and investing in what he calls “PSM” leaders: poor, smart, and motivated individuals who just need someone to open the door.What makes this episode different is how grounded it is in the real-world complexity of care delivery. Dr. Paiva isn’t working in the abstract. He’s embedded in the realities of rural medicine, where fragmented infrastructure, workforce shortages, and access barriers converge to form the largest health disparity in the U.S.Topics explored in this episode include:* Why rural health isn’t just a geography, it’s a perspective* The systems-level blind spots most founders and investors still have when trying to serve non-urban populations* How his team reduced no-show rates by 10% using nothing more than transportation subsidies and why that small shift created a significant revenue bump for clinics* Why building rural primary care and subspecialty capacity without adding more humans is a strategic imperative* How leveraging 63 million patient records led to an AI-driven breakthrough in diagnosing diabetic retinopathy without an ophthalmologist* The difference between work-life balance and what he calls “integration with intent”* A preview of his forthcoming book, My Life in the Middle Seat, a personal and professional manifesto for those looking to lead from the centerThis episode is for anyone who wants to understand how real healthcare transformation actually happens, not in boardrooms or pitch decks, but in the daily, iterative work of showing up, building trust, and solving for constraints that most overlook.Dr. Paiva offers a rare combination of operational wisdom, systems thinking, and mission clarity. Whether you’re a healthcare executive, a founder, an investor, or someone trying to design better systems, this is the kind of conversation that recalibrates your perspective.Subscribe for weekly episodes with leaders who are advancing healthcare through access, equity, and conviction, not noise.Follow William: https://www.linkedin.com/in/william-paiva-8999106/The Advancing Healthcare Innovation Show started with the idea of wanting to highlight stories of what healthcare innovation truly looks like in action. Our mission, highlight real people who are really innovating within healthcare. Guests include healthcare entrepreneurs, providers, payers, and professionals from the investment community. We showcase little wins as well as valuable lessons learned from setbacks through these interviews. The real innovators in healthcare are often the ones in the trenches doing the work with razor-sharp focus. We find these innovators and bring their stories to light. Find out more about how we are building bridges within healthcare. Join our group, Advancing Healthcare Innovation Forum on LinkedIn. https://www.linkedin.com/groups/7056196/

In this episode of the Advancing Healthcare Innovation Show, host Michael Stamatinos sits down with Dr. Orsula Knowlton, PharmD, MBA, Co-Founder and Chief Strategy Officer of GalenusRx, and one of the most influential voices in healthcare innovation and medication risk management.Dr. Knowlton brings over two decades of executive leadership, entrepreneurial insight, and clinical expertise to this powerful conversation. From co-founding Tabula Rasa HealthCare and helping capture nearly 40% of the PACE market to now pioneering advanced clinical decision support at GalenusRx, she’s on a mission to reimagine how medication risk is managed and how pharmacists contribute to care delivery at scale.Together, we explore a wide range of timely and timeless topics—from her personal journey shaped by caregiving and cultural values to the systemic blind spots that persist in healthcare. This episode isn’t about hype. It’s about what works, what’s broken, and how we fix it.What You’ll Learn in This Episode:* How a caregiver's experience at home sparked a lifelong mission in medication safety* Why adverse drug events are one of the least addressed but most damaging challenges in healthcare* How GalenusRx is using personalized analytics and pharmacogenomics to make medication safer* Why the traditional approach to drug interactions is fundamentally outdated* How Dr. Knowlton’s leadership at Tabula Rasa shaped what’s now being built at GalenusRx* The evolving role of pharmacists as trusted clinicians, not just dispensers* How to respond when you're five years ahead of market readinessTimestamps:00:00 – Welcome and episode overview03:30 – A personal story that shaped her career in pharmacy07:40 – How GalenusRx works, explained simply10:38 – The problem with legacy drug safety systems16:55 – The future role of pharmacists in healthcare22:55 – Lessons from Tabula Rasa26:01 – How to adapt when the market isn’t ready31:51 – Finding purpose on the hard days34:58 – Supporting and amplifying women in leadership36:18 – Designing with both patients and clinicians in mind38:00 – Closing thoughts and staying connectedWhy This Episode Matters:Medication safety is one of the most overlooked drivers of cost and harm in healthcare. This episode takes you beyond the headlines into the realities of what needs to change, who’s doing the work, and how we build systems that patients and clinicians can trust. Dr. Knowlton shares not just the “what,” but the “how”—including hard-earned lessons on scaling, leading, and staying grounded in purpose.Resources Mentioned:GalenusRx: https://www.galenusrx.comConnect with Dr. Knowlton: https://www.linkedin.com/in/orsula-v-knowlton/About the Show:The Advancing Healthcare Innovation Show features bold conversations with leaders who are reshaping healthcare from the inside out. Hosted by Michael Stamatinos, each episode explores the people, platforms, and principles behind healthcare transformation.Subscribe to get future episodes delivered directly to your feed:https://www.youtube.com/@michaelstamatinos994If this conversation sparked something for you, share it with your network. Mention what resonated, tag a colleague, or start a conversation around what innovation should really look like.The Advancing Healthcare Innovation Show started with the idea of wanting to highlight stories of what healthcare innovation truly looks like in action. Our mission, highlight real people who are really innovating within healthcare. Guests include healthcare entrepreneurs, providers, payers, and professionals from the investment community. We showcase little wins as well as valuable lessons learned from setbacks through these interviews. The real innovators in healthcare are often the ones in the trenches doing the work with razor-sharp focus. We find these innovators and bring their stories to light. Find out more about how we are building bridges within healthcare. Join our group, Advancing Healthcare Innovation Forum on LinkedIn. https://www.linkedin.com/groups/7056196/

In this episode of the Advancing Healthcare Innovation Show, host Michael Stamatinos is joined by Marcus Bost, Chief Innovation Officer at East Tennessee State University (ETSU) Health, a health system rooted in Appalachia and built to serve some of the most underserved communities in the country.This isn’t a conversation about flashy technology or innovation theater. It’s about building real systems that last. Marcus brings a disciplined, data-driven approach to healthcare transformation, drawing from a career that spans UPS, pharmaceutical manufacturing, telecom, and now rural health. He shares the frameworks, philosophies, and failures that have shaped his approach to meaningful change, especially in settings where resources are limited and needs are high.From designing virtual med reconciliation workflows in rural EDs to reducing unnecessary neonatal transfers through early telemedicine pilots, Marcus walks us through the power of grounded innovation. He speaks candidly about what it means to lead from behind, how to gain clinician buy-in, and why success often depends on your ability to quietly build coalitions and ask the right questions before pushing an agenda forward.He also dives into what makes ETSU Health a fertile ground for innovation—not because of big budgets or large urban markets, but because of necessity, trust, and clarity of mission. His reflections on process improvement, lean thinking, and “finding the handle” on complex problems offer a roadmap for innovators navigating any health system, especially those in rural or resource-constrained environments.Other topics covered:* What rural health systems can teach larger organizations about agility and grit* How the “no left-hand turns” rule from UPS became a personal metaphor for operational efficiency* Why humility and structured failure are non-negotiables in innovation leadership* The importance of creating an exit strategy for every project—before you even begin* How healthcare teams can reframe “failure” as learning, and protect patient safety while experimenting* Why older adults and rural populations are more tech-savvy than the myths suggestThis episode is ideal for anyone working in health system strategy, digital health, care transformation, or rural health delivery, especially those who value clarity, substance, and honest conversation over hype.Follow Marcus on LinkedIn: https://www.linkedin.com/in/marcus-b-26118ab/If you found this conversation helpful, insightful, or even a bit unexpected, consider liking, subscribing to, and sharing it with a colleague. The best innovations often come from the places no one is watching.The Advancing Healthcare Innovation Show started with the idea of wanting to highlight stories of what healthcare innovation truly looks like in action. Our mission, highlight real people who are really innovating within healthcare. Guests include healthcare entrepreneurs, providers, payers, and professionals from the investment community. We showcase little wins as well as valuable lessons learned from setbacks through these interviews. The real innovators in healthcare are often the ones in the trenches doing the work with razor-sharp focus. We find these innovators and bring their stories to light. Find out more about how we are building bridges within healthcare. Join our group, Advancing Healthcare Innovation Forum on LinkedIn. https://www.linkedin.com/groups/7056196/

In this thought-provoking episode of the Advancing Healthcare Innovation Show, host Michael Stamatinos is joined by two of the most respected figures guiding the future of healthcare transformation—Dr. Andrew Hurwitz and Dr. Jeff Ballou of Mathematica. Together, they offer a front-row seat into how rigorously collected evidence, deep policy fluency, and commercial insight are being combined to address one of healthcare’s biggest challenges: how to transition from volume-based systems to truly value-based care.About the Guests:Dr. Andrew Hurwitz leads Mathematica’s Healthcare and Life Sciences Practice. His work sits at the intersection of data science, commercial strategy, and mission-driven advisory, helping private and public sector organizations convert complexity into clarity.Dr. Jeff Ballou, an economist by training and reformer by conviction, has helped design and refine some of Medicare’s most consequential alternative payment models. His unique vantage point from CMMI gives him rare insight into what’s working—and what still needs fixing.In this conversation, we cover:* Why many private ACOs misunderstand or misapply lessons from public sector models—and how Mathematica is stepping in to bridge that knowledge gap* The evolution of the Medicare Shared Savings Program and what the new “prospective trend” means for provider accountability and financial performance* The critical importance of shaping the right analytical question, before diving into any dataset* Why high-quality, research-grade data remains elusive for many organizations and what it takes to build it* The cultural and operational differences between organizations that succeed with value-based care and those that stall out* A candid exploration of the gap between belief in data and the human decisions that must follow, especially when lives are on the line* Deep reflections on personal stories, including Jeff’s moving account of his mother’s care journey, and how it shaped his approach to healthcare reform* Mathematica’s ambitious push into the private ACO space and why they believe now is the time to extend decades of public-sector experience into commercial innovationKey Themes and Insights:* ACO readiness is not one-size-fits-all. Whether you're new to value-based care or looking to optimize mature models, success depends on tailoring strategy to your organization's level of preparedness.Culture eats strategy, especially in value-based care. No model or technology will drive outcomes without committed leadership and aligned teams.Data is only as useful as the workflow it informs. Too many organizations build the “bridge halfway across the river,” failing to integrate analytics into real decision-making moments.Policy and payment reform can only go so far without execution. Mathematica’s team emphasizes not just theory, but tactical, scalable, on-the-ground problem-solving.What sets this episode apart:Rather than a generic discussion of healthcare trends, this episode offers a deep, nuanced, and often emotional exploration of what it really takes to lead transformation in a system that resists change. It blends technical rigor with human-centered thinking, and provides rare access to two advisors helping reshape the scaffolding of how care is delivered and valued.Connect with Mathematica:Website: https://www.mathematica.orgLinkedIn: https://www.linkedin.com/company/mathematica/Stay Connected with the Show:New episodes drop weekly featuring executives, entrepreneurs, investors, and policymakers working at the intersection of innovation, access, and leadership in healthcare.To subscribe and explore more episodes, visit: https://www.youtube.com/@michaelstamatinos994If this conversation sparked new thinking, share it. Your network might benefit from hearing the same insights. Leave a comment below and let us know what resonated most.The Advancing Healthcare Innovation Show started with the idea of wanting to highlight stories of what healthcare innovation truly looks like in action. Our mission, highlight real people who are really innovating within healthcare. Guests include healthcare entrepreneurs, providers, payers, and professionals from the investment community. We showcase little wins as well as valuable lessons learned from setbacks through these interviews. The real innovators in healthcare are often the ones in the trenches doing the work with razor-sharp focus. We find these innovators and bring their stories to light. Find out more about how we are building bridges within healthcare. Join our group, Advancing Healthcare Innovation Forum on LinkedIn. https://www.linkedin.com/groups/7056196/

What happens when a biomedical engineer listens deeply to patients and builds from that place? In this episode of The Advancing Healthcare Innovation Show, Michael Stamatinos interviews Sydney Robinson, CEO and co-founder of Vessl Prosthetics, who is on a mission to solve one of the most persistent yet overlooked challenges in prosthetic care: socket fit.This is not your typical medtech founder story. Sydney didn’t set out to build a company. She was planning to join a major medical device manufacturer. However, one powerful conversation with an amputee changed her trajectory entirely. That patient told her, “I’d rather suffer than wear socks.” In that moment, Sydney realized the standard of care for socket comfort was unacceptable and that someone needed to do something about it.In this raw and honest conversation, you’ll hear:* The origin story of Vessl Prosthetics and the defining moment that launched it* A breakdown of what a prosthetic socket actually is and why socket fit is such a critical and painful issue for amputees* Why Vessl is intentionally NOT over-engineering with flashy AI, and instead building what patients actually want: reliability, simplicity, and dignity* The brutal truths of fundraising in medtech and how Sydney navigated setbacks and near-misses* A window into the culture of Vessl—where grit, humor, and shared mission drive the team forward* How Sydney balances being a first-time founder with being a learner, builder, and emotionally grounded leaderThe path ahead for Vessl: from socket innovation to global access, with ambitions to serve patients across socioeconomic lines, including in war-torn regions like UkraineSydney’s leadership is a case study in what happens when founders keep patients, not investors, not trends, at the center of their design process. Whether you're an innovator, investor, clinician, or someone passionate about building technology that actually helps people, this episode will challenge and inspire you.What You’ll Walk Away With:* A deeper understanding of the prosthetics market and where innovation is most needed* How user-centered design can be a moat, not just a method* A blueprint for building trust-driven healthcare companies in niche yet essential marketsFollow Sydney Robinson and Vessl Prosthetics:LinkedIn: https://www.linkedin.com/in/sydneymrobinson/Website: https://www.vesslpro.com/Company LinkedIn: https://www.linkedin.com/company/vessl-prosthetics/Watch, comment, and share if this episode speaks to you. Let us know what resonated, what surprised you, and how you’re thinking differently about healthcare innovation after listening.New episodes every week. Subscribe to stay connected with the people who are shaping what healthcare can and should look like.The Advancing Healthcare Innovation Show started with the idea of wanting to highlight stories of what healthcare innovation truly looks like in action. Our mission, highlight real people who are really innovating within healthcare. Guests include healthcare entrepreneurs, providers, payers, and professionals from the investment community. We showcase little wins as well as valuable lessons learned from setbacks through these interviews. The real innovators in healthcare are often the ones in the trenches doing the work with razor-sharp focus. We find these innovators and bring their stories to light. Find out more about how we are building bridges within healthcare. Join our group, Advancing Healthcare Innovation Forum on LinkedIn. https://www.linkedin.com/groups/7056196/

On this episode of the Advancing Healthcare Innovation Show, host Michael Stamatinos sits down with Dr. Sandy Chung, MD, an extraordinary pediatrician, visionary leader, and former president of the American Academy of Pediatrics, for a conversation that spans from the deeply personal to the nationally transformative.Dr. Chung’s story begins with humble beginnings. The daughter of Chinese immigrants, she grew up in a trailer park, learned the value of hard work in her family’s Chinese restaurant, and witnessed firsthand the barriers many families face in accessing healthcare. These early experiences planted the seeds for a lifetime commitment to improving health outcomes for children and families, particularly those underserved or overlooked by the system.Now serving as CEO of Trusted Doctors, a multi-state pediatric network of over 300 clinicians, and as the founding leader of the Trusted Care Foundation, Dr. Chung has built scalable models that improve clinical care, elevate workforce capacity, and promote a culture of purpose-driven leadership. Her work spans care delivery, workforce development, health policy, and technology adoption, all rooted in the belief that every child deserves access to timely, quality care.This episode covers:* Dr. Chung’s origin story and how early adversity shaped her purpose and perseverance* The founding of the Virginia Mental Health Access Program (VMAP), which created a statewide model enabling pediatricians to manage mental health conditions in real time, supported by on-demand consults with child psychiatrists* A powerful case study that illustrates how a preventable tragedy motivated her to lead systemic change* How her leadership in VMAP helped lay the groundwork for national policy adoption, making similar models available in all 50 states and territories* The critical role of technology and artificial intelligence in solving workforce shortages, streamlining documentation, and empowering clinicians to spend more time in meaningful patient interaction* How the Trusted Care Foundation is pioneering immersive, tech-driven training for students and aspiring clinicians...equipping them with real-world skills through smart devices, remote learning, and community-based mentorship* Practical insights on how clinicians at any level can engage in policy, advocacy, and systems change, starting with the belief that you are already an advocate every time you guide a patientDr. Chung also shares a deeply human perspective on balancing leadership with family, raising four children while managing large organizations, and choosing projects based on meaning and momentum rather than titles or timelines. Her approach to leadership is grounded, action-oriented, and driven by a bias toward doing, not just talking.This episode is a must-watch for healthcare professionals, policy leaders, educators, and innovators who want to understand what real, lasting change looks like and how one person can move systems by acting with clarity, compassion, and courage.Key Links:Follow Sandy on LinkedIn: https://www.linkedin.com/in/sandychung/Virginia Mental Health Access Program (VMAP): https://vmap.org/Trusted Doctors: https://www.trusted-doctors.com/If this conversation resonates with you, consider subscribing to the show and sharing this episode with a colleague or friend. We invite you to leave a comment with what stood out most—and how you plan to act on what you heard. Because healthcare doesn't change by watching. It changes when we show up and do.New episodes of the Advancing Healthcare Innovation Show drop weekly, featuring candid conversations with the leaders and doers transforming the future of healthcare.The Advancing Healthcare Innovation Show started with the idea of wanting to highlight stories of what healthcare innovation truly looks like in action. Our mission, highlight real people who are really innovating within healthcare. Guests include healthcare entrepreneurs, providers, payers, and professionals from the investment community. We showcase little wins as well as valuable lessons learned from setbacks through these interviews. The real innovators in healthcare are often the ones in the trenches doing the work with razor-sharp focus. We find these innovators and bring their stories to light. Find out more about how we are building bridges within healthcare. Join our group, Advancing Healthcare Innovation Forum on LinkedIn. https://www.linkedin.com/groups/7056196/

Welcome back to The Advancing Healthcare Innovation Show. In this episode, we sit down with Dr. Gurdeep Sareen, PharmD, a clinician and healthcare leader who is helping redefine how pharmacy can drive better care, better access, and better outcomes.Gurdeep’s journey is a powerful reminder that innovation isn’t just about technology. It’s about leadership. It’s about breaking down barriers across disciplines. And it’s about putting the patient at the center of everything we do.In this conversation, we unpack some important ground:* How the traditional view of pharmacy is evolving into a clinical force that supports total population health.* Why cost, not just access, is still one of the biggest barriers to medication adherence, and what real-world solutions look like.* The growing opportunity for pharmacists, nurses, and care teams to work at the top of their license to solve access and affordability gaps.* What site-of-care optimization really means, and how it can significantly lower costs for patients without sacrificing quality.* The lessons American healthcare can learn from models around the world that deliver higher outcomes at lower costs.* How to move innovation forward inside large organizations, even if you are not the person at the top.Gurdeep also shares real examples from his leadership roles at Optum Tri-State and New York City Health + Hospitals, where simple but strategic shifts led to millions in savings and better patient affordability.The through line across this episode is simple:If we want a healthcare system that actually serves people, we need to rethink how we define leadership, value, and innovation — and start building from there.About Dr. Gurdeep Sareen, PharmD, MPH: Dr. Sareen sits on the Healthcare Innovation Board at HITLAB and has led regional pharmacy initiatives focused on population health, cost containment, and improving patient outcomes. His work sits at the intersection of clinical care, business strategy, and innovation.Follow Gurdeep on LinkedIn: https://www.linkedin.com/in/gsareenpharmd/If you are committed to building a better future for healthcare, one that is more accessible, more affordable, and more human, you are in the right place.🔔 Subscribe to stay connected to the conversations that are moving healthcare forward.👍 Like if this episode sparked new thinking for you.💬 Drop a comment — we’d love to hear what stood out or what you’re seeing in your part of the healthcare world.📢 Share this episode with others who are passionate about advancing healthcare innovation.The Advancing Healthcare Innovation Show started with the idea of wanting to highlight stories of what healthcare innovation truly looks like in action. Our mission, highlight real people who are really innovating within healthcare. Guests include healthcare entrepreneurs, providers, payers, and professionals from the investment community. We showcase little wins as well as valuable lessons learned from setbacks through these interviews. The real innovators in healthcare are often the ones in the trenches doing the work with razor-sharp focus. We find these innovators and bring their stories to light. Find out more about how we are building bridges within healthcare. Join our group, Advancing Healthcare Innovation Consortium, on LinkedIn. https://www.linkedin.com/groups/7056196/

What happens when a seasoned emergency services director steps away from the hospital floor and decides to reimagine the way we staff healthcare using technology, data, and a deep understanding of what clinicians actually need?On this episode of The Advancing Healthcare Innovation Show, host Michael Stamatinos sits down with Jessica Sylvester, RN, MBA—Founder and CEO of Humla Health for a raw and powerful conversation about transforming the healthcare workforce.Jessica’s story is anything but ordinary. She’s led trauma teams through the peak of COVID, dealt with the inefficiencies of traditional staffing agencies, and saw firsthand how misaligned systems and inflated costs impact both patients and providers. Rather than accept the status quo, she built something new...something bold. Humla Health is a technology-driven platform that eliminates the middleman and directly connects nurses with healthcare facilities. It's a model rooted in sustainability, access, and humanity.In this wide-ranging interview, we explore:* The emotional and operational toll of leading an ER through a staffing crisis and how it sparked the idea for Humla Health.* Why Humla keeps nurses as W-2 employees and what that means for long-term well-being, benefits, and engagement.* The challenges and unexpected rewards of building a tech company as a healthcare operator with no Silicon Valley playbook.* What it takes to scale a startup that is already transforming staffing in rural markets and specialty areas like pediatric psych.Jessica also reflects on her leadership philosophy, the role of mentorship, and the importance of bringing nurses to the table when making decisions that affect them. She opens up about balancing life as a founder, mother, and innovator, and how her journey is shaping a more human-centered future of care.If you care about workforce transformation, clinician empowerment, rural access, or just want to hear from someone who’s doing the hard, unglamorous work of fixing what’s broken, this episode is a must-watch.Subscribe to the channel to stay up to date on the leaders, builders, and changemakers redefining healthcare in real time.To learn more about Humla Health, visit: https://www.humla.comFollow Jessica on LinkedIn: https://www.linkedin.com/in/jessicasylvester-1/Connect with Michael: https://www.linkedin.com/in/michaelstamoThe Advancing Healthcare Innovation Show started with the idea of wanting to highlight stories of what healthcare innovation truly looks like in action. Our mission, highlight real people who are really innovating within healthcare. Guests include healthcare entrepreneurs, providers, payers, and professionals from the investment community. We showcase little wins as well as valuable lessons learned from setbacks through these interviews. The real innovators in healthcare are often the ones in the trenches doing the work with razor-sharp focus. We find these innovators and bring their stories to light. Find out more about how we are building bridges within healthcare. Join our group, Advancing Healthcare Innovation Forum on LinkedIn. https://www.linkedin.com/groups/7056196/

In this episode of the Advancing Healthcare Innovation Show, host Michael Stamatinos welcomes Joann Chassman, a Licensed Clinical Professional Counselor who has spent over 20 years guiding individuals through anxiety, burnout, emotional overwhelm, and identity-altering transitions. With a warm, no-nonsense style, Joann shares how powerful therapeutic tools like cognitive behavioral therapy (CBT), mindfulness, and self-awareness can reshape not only how we function in the workforce—but how we live.This is not your typical mental health talk. It’s a deeply human, often provocative, and ultimately hopeful exploration of what it means to care for ourselves while navigating the ever-evolving demands of work, leadership, and modern life.In this conversation, you’ll discover:• Why the thoughts we believe—true or not—shape every emotion and behavior we experience• How leaders unknowingly project internal chaos onto teams, and how to stop• The myth of happiness and the power of seeking contentment instead• How small moments of self-awareness can radically alter how you show up each day• Practical ways to create space for mental clarity—even in the most intense roles• The immense toll of media overexposure and how to reclaim your focus through digital boundaries• Why laughter, vulnerability, and spiritual grounding are essential tools for high performersJoann also shares an unforgettable story from her time hosting a public radio health show in remote Alaska—a single listener’s handwritten note that changed her career path forever.Whether you're a clinician, healthcare executive, founder, or someone simply trying to manage the invisible weight of daily life, this episode will leave you with perspective, permission, and practical steps to recalibrate your emotional health and lead more intentionally.🎧 Don’t forget to subscribe, leave a comment, and share this episode with someone who needs to hear it.Guest: Joann Chassman, LCPCLicensed Clinical Professional Counselor | Former public radio host | Advocate for emotionally intelligent leadershipWebsite: https://www.joannchassman.com/The Advancing Healthcare Innovation Show started with the idea of wanting to highlight stories of what healthcare innovation truly looks like in action. Our mission, highlight real people who are really innovating within healthcare. Guests include healthcare entrepreneurs, providers, payers, and professionals from the investment community. We showcase little wins as well as valuable lessons learned from setbacks through these interviews. The real innovators in healthcare are often the ones in the trenches doing the work with razor-sharp focus. We find these innovators and bring their stories to light. Find out more about how we are building bridges within healthcare. Join our group, Advancing Healthcare Innovation Forum on LinkedIn. https://www.linkedin.com/groups/7056196/